Privacy Policy
Effective Date: January 8, 2025
At FluxIsIgnita, we recognize that your privacy matters. This policy explains how we collect, handle, and protect information when you interact with our mobile SEO services and digital presence.
We're based in Thailand, but we work with clients across different regions. Our practices align with Thai data protection standards while respecting international privacy expectations.
Information We Collect
When you reach out to us or use our services, we gather certain details. Some you provide directly, others we collect through our systems. Here's what that looks like in practice.
Information You Share With Us
- Contact details when you fill out inquiry forms or request consultations
- Business information relevant to your mobile SEO needs
- Communication preferences and project requirements
- Feedback and correspondence through email or phone
Information Collected Automatically
Our website gathers technical data to help us understand how people interact with our content and where improvements might be needed.
- Device type, browser information, and operating system details
- IP address and general location data
- Pages visited and time spent on different sections
- Referring websites and search terms used to find us
How We Use Your Information
Everything we collect serves a purpose. We don't gather data just to have it sitting around.
| Purpose | Description |
|---|---|
| Service Delivery | Providing mobile SEO analysis, optimization recommendations, and ongoing support |
| Communication | Responding to inquiries, sending project updates, and sharing relevant insights |
| Website Improvement | Analyzing user behavior to enhance navigation and content presentation |
| Security | Detecting unusual activity and protecting against unauthorized access |
| Legal Compliance | Meeting obligations under Thai data protection regulations |
Data Storage and Security
We store information on secure servers with proper access controls. Our team follows established protocols to keep your data protected.
Server Location: Primary data storage is maintained on servers located in Thailand, with secure backups in compliance with local regulations.
Access Control: Only authorized personnel can access client information, and we track who accesses what and when.
Encryption: Sensitive data transfers use industry-standard encryption protocols to prevent interception.
That said, no system is completely invulnerable. We take reasonable precautions, but online data transmission always carries some level of risk.
Sharing and Disclosure
We don't sell your information to third parties. Period. But there are situations where we might share data with specific partners or entities.
Service Providers
Some technical aspects of our work involve trusted third-party tools. These providers help with hosting, analytics, and communication systems. They only access information necessary for their specific function and are bound by confidentiality agreements.
Legal Requirements
If Thai authorities request information through proper legal channels, we're obligated to comply. This might happen in cases involving legal proceedings, regulatory investigations, or public safety concerns.
Business Transitions
Should FluxIsIgnita merge with another company or undergo significant structural changes, client information might be transferred as part of that transition. You'd be notified beforehand.
Your Rights and Choices
You maintain certain rights regarding the information we hold about you. Here's what you can do and how to exercise these options.
Access Your Data
Request a copy of the personal information we've collected about you. We'll provide this within 30 days.
Correct Inaccuracies
If details we have are outdated or wrong, let us know. We'll update our records promptly.
Request Deletion
Ask us to remove your information from our systems, subject to legal retention requirements.
Opt Out of Communications
Unsubscribe from marketing emails or adjust communication preferences at any time.
Data Portability
Receive your data in a structured format that can be transferred to another service provider.
Withdraw Consent
If processing is based on consent, you can withdraw that consent without affecting prior processing.
To exercise any of these rights, contact us using the information provided at the bottom of this page. We'll verify your identity before processing requests.
Data Retention
We don't keep information longer than necessary. Retention periods depend on the type of data and why we collected it.
- Active client information: Maintained throughout the business relationship and for two years following project completion
- Inquiry data: Kept for one year unless you request earlier deletion
- Financial records: Retained for seven years as required by Thai accounting regulations
- Website analytics: Aggregated data stored for three years, individual session data for six months
- Communication records: Preserved for three years for reference and quality assurance
After these periods expire, we securely delete or anonymize the information so it can't be traced back to you.
International Considerations
While we operate from Thailand, some clients and website visitors come from other countries. Data protection standards vary across regions.
If you're accessing our services from outside Thailand, understand that your information might be transferred to and processed in Thailand. Our practices align with Thai law, which may differ from regulations in your location.
By engaging with FluxIsIgnita, you acknowledge this cross-border data transfer. We take steps to ensure appropriate safeguards are in place.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and understand user behavior. These small files help us remember your preferences and analyze site performance.
Types of Cookies We Use
- Essential cookies: Necessary for basic site operation and security
- Analytics cookies: Help us understand which content is most useful
- Preference cookies: Remember your settings and choices
Most browsers allow you to control cookie settings. You can block or delete cookies, though this might affect site functionality.
Third-Party Links
Our website might link to external resources or tools relevant to mobile SEO. Once you leave fluxisignita.com, this privacy policy no longer applies. We don't control how other sites handle your information, so review their policies before sharing personal details.
Children's Privacy
Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If you believe we've inadvertently gathered data from someone underage, contact us immediately so we can delete it.
Changes to This Policy
Privacy practices evolve, and regulations change. We might update this policy periodically to reflect new practices or legal requirements.
When we make significant changes, we'll post a notice on our website and update the effective date at the top of this page. For substantial modifications, we might send direct notifications to active clients. Continuing to use our services after changes take effect means you accept the updated policy.
Questions and Contact Information
If something in this policy isn't clear, or if you want to exercise your rights, reach out to us directly.
Address: Tha Chalaep Rd, Talat, Mueang Chanthaburi District, Chanthaburi 22000, Thailand
Phone: +66 42 237 462
Response Time: We typically respond to privacy inquiries within 5 business days. Complex requests might take up to 30 days as allowed under Thai regulations.
For general questions about our mobile SEO services, visit our contact page.